[Cover image by The Tire Zoo]
1. Take your Twitter settings off of private.
There’s really no such thing as protecting your tweets anyway. By the way, it’s Twitter. All of this data can be captured and distributed whenever, wherever. Tweet like everyone’s watching.
2. Ask for help if you need it!
Twitter is a new language for a lot of people. Don’t get frustrated if you don’t understand something – just reach out and ask someone else.
3. Practice the “wingman effect.”
(I read about this years ago from Aileen Bennett). Rather than promoting everything that you are doing via Twitter and Facebook, use your online voice to “high five” friends and colleagues who are doing something cool. They’ll be more likely to do the same for you later, and hey – it’s always more believable when someone ELSE says you’re awesome!
4. Don’t send your Tweets to Facebook.
Facebook and Twitter are two separate tools with two separate ways of communicating. Occasionally you’ll post the same message to both, but that shouldn’t be automated.
5. Respect your customers online.
Respond to them kindly and offer solutions to their woes. Basically,
Do this:
Not THIS:
