TraceSecurity, the Baton Rouge cloud-based security company, reported that the company experienced record-setting bookings, revenue, earnings and cashflow 2011, fueled by 433 contracts and an improved customer retention rate. TraceSecurity supports the security and risk management efforts of over 1,400 organizations in financial services, healthcare, insurance, government and other heavily regulated sectors.
Peter Stewart, the company’s President and Chief Executive Officer, attributes the extraordinary results to a combination of recent enhancements made to the company’s core software platform (TSCM – TraceSecurity ComplianceManager) designed to help customers quickly adapt to new regulatory standards, the deployment of several support initiatives over the past 2 years, and the exceptional service provided by the company’s delivery and support teams who continue to be our customers’ trusted security advisors.
“In addition to the gains in new sales, we had our highest customer retention rate in company history,” says Stewart, who attributes TraceSecurity’s exceptionally high retention rates to the company’s ability to quickly and effectively respond to customers’ needs.
In early 2011, TraceSecurity relocated their corporate headquarters to a nearby facility in Baton Rouge that offered three times the space as before. The new facility was necessary to accommodate the company’s next phase of staff expansion. The company continues to recruit additional talent and has recently announced plans to add many more key positions in early 2012, including a Director of Product Marketing, additional Business Development Managers and additional Information Security Analysts.